Odeabank received the most awards at the Stevie ​

Odeabank, completing their 4th year with an above-target growth performance, received 2 gold, 1 silver and 1 bronze awards in the Stevie Awards for Sales and Customer Service, which is considered as one of the world's most prestigious award programs. In the competition, Odeabank was one of the two companies that received the most awards from Turkey.

Odeabank impressed once again with its achievements in the Stevie Awards for Sales and Customer Service, which is considered as one of the world's most prestigious award programs. Odeabank Contact Center received a total of 4 awards in the Stevie Awards 2017. Odeabank Contact Center was selected as the “Best Customer Service Team of the Year” in all categories, also receiving a gold award for the “Best Marketing Solution of the Year”.

Odeabank, receiving the silver award in “Customer Services Innovation Award” in the Financial sector and the bronze award in “Contact Center of the Year (more than 100 employees)” was one of the two companies that received the most awards from Turkey and the bank that won the most golden Stevie awards.

Regarding the achievement of Odeabank Contact Center in the Stevie Awards; Tayfun Küçük Chief Technology Officer of Odeabank said that they aim to bring the ultimate customer experience to their customers 7/24 with their contact center at 444 8 444, adding: “We offer the same customer experience, menu structure, homepage, design and transaction flow on all our Direct Banking channels which are the mobile branch, internet branch, ATM and Contact Center. As Odeabank Contact Center, we aim to make maximum use of technology, offering our customers video call on our mobile banking and branch kiosk channels. Our customers can make credit card, account, credit, bond, fund transactions, credit and card applications, bill and tax payments, information updates and cash transfer through our Contact Center.”

Odeabank had also won a total of 5 awards last year comprising of 1 silver and 4 bronze awards at the Stevie, being one of the most award winning banks.